Privacy Policy

Understanding how we collect, use, and protect your information

Last Updated: April 6, 2025

1. INTRODUCTION

JD Martin Company, Inc. ("JDM", "we", "us", or "our") in partnership with NVENT MANAGEMENT COMPANY is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Hoffman Portal ("Portal"). Please read this Privacy Policy carefully. By accessing or using the Portal, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. INFORMATION WE COLLECT

2.1 Information You Provide to Us

We collect information that you voluntarily provide when you register for and use the Portal, including:

  • Contact information (such as name, email address, phone number, and company affiliation)
  • Account credentials (such as username and password)
  • Professional information (such as job title, department, and industry)
  • Project information (such as project requirements, specifications, and documents you upload)
  • Communication preferences and marketing opt-ins
  • Feedback, inquiries, and support requests

2.2 Information We Collect Automatically

When you access or use the Portal, we may automatically collect certain information about your device and usage, including:

  • Device information (such as IP address, browser type, operating system, and device identifiers)
  • Usage data (such as pages visited, features used, time spent on the Portal, and referring URLs)
  • Product viewing history and project activity
  • Location information (such as general geographic location based on IP address)
  • Log data (such as access times, hardware and software information, and device event information)

2.3 Information from Third Parties

We may receive information about you from third parties, including:

  • Business partners (such as distributors or manufacturers who have a relationship with you)
  • Service providers (such as analytics providers and marketing partners)
  • Public sources (such as publicly available professional profiles and business directories)

3. HOW WE USE YOUR INFORMATION

3.1 Provide and Improve the Portal

We use your information to:

  • Process your registration and maintain your account
  • Provide the Portal's features and functionality to you
  • Process and manage your product selections and project information
  • Display custom pricing based on your company's agreements with nVent
  • Improve and enhance the Portal and develop new features
  • Analyze usage patterns and trends to better understand user needs
  • Troubleshoot technical issues and maintain the security of the Portal

3.2 Communication and Support

We use your information to:

  • Communicate with you about your account and use of the Portal
  • Respond to your inquiries, requests, and support needs
  • Send administrative notices, updates, and security alerts
  • Provide information about products, services, or features that may interest you
  • Deliver relevant content based on your preferences and usage patterns

3.3 Business Operations

We use your information to:

  • Manage our business operations and administer our relationships with customers
  • Protect our legal rights and comply with our legal obligations
  • Prevent fraud, unauthorized activities, and other misuse of the Portal
  • Enforce our Terms of Use and other agreements
  • Perform other functions as described to you at the time of collection

4. INFORMATION SHARING AND DISCLOSURE

4.1 Affiliates and Business Partners

We may share your information with:

  • nVent and its affiliated companies for purposes consistent with this Privacy Policy
  • Distributors, manufacturers, and other business partners who need access to your information to fulfill your requests or support your relationship with us

4.2 Service Providers

We may share your information with service providers who perform services on our behalf, such as:

  • Cloud hosting and storage providers
  • Analytics and data processing providers
  • Customer support and communication platforms
  • Marketing and advertising service providers
  • Professional services firms (such as consultants, auditors, and legal advisors)

4.3 Legal Requirements

We may disclose your information if we believe in good faith that such disclosure is necessary to:

  • Comply with relevant laws, regulations, legal processes, or governmental requests
  • Protect the rights, property, or safety of JDM, nVent, our users, or others
  • Detect, prevent, or address fraud, security, or technical issues
  • Enforce our Terms of Use, including investigating potential violations

4.4 Business Transfers

If JDM or nVent is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will take reasonable steps to ensure that your information continues to be subject to the same protections set forth in this Privacy Policy.

4.5 With Your Consent

We may share your information with other third parties when we have your consent to do so.

5. DATA SECURITY

We implement reasonable security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, firewalls, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your device. If you become aware of any unauthorized access to your account, please contact us immediately.

6. DATA RETENTION

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you and provide the Portal to you
  • Whether there is a legal obligation to which we are subject
  • Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations)

When we no longer need to use your information, we will take steps to securely delete or anonymize it.

7. YOUR RIGHTS AND CHOICES

7.1 Account Information

You can review and update your account information by logging into your Portal account. If you need assistance, please contact your Hoffman representative.

7.2 Communication Preferences

You can manage your communication preferences by:

  • Adjusting your preferences in your Portal account settings
  • Following the "unsubscribe" instructions in marketing emails we send you
  • Contacting us directly with your request

Please note that even if you opt out of marketing communications, we may still send you important administrative messages regarding the Portal.

7.3 Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:

  • The right to access and receive a copy of your information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to restrict or object to processing of your information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request in accordance with applicable law.

8. COOKIES AND SIMILAR TECHNOLOGIES

8.1 Types of Cookies We Use

The Portal uses cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users. We use the following types of cookies:

  • Essential cookies: Required for the operation of the Portal, such as cookies that enable you to log into secure areas or use essential features
  • Analytical/performance cookies: Allow us to recognize and count the number of visitors and see how visitors move around the Portal
  • Functionality cookies: Used to recognize you when you return to the Portal and to remember your preferences
  • Targeting cookies: Record your visit to the Portal, the pages you have visited, and the links you have followed to deliver more relevant content

8.2 Cookie Management

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience. To learn more about cookies and how to manage them, visit www.allaboutcookies.org.

9. THIRD-PARTY WEBSITES

The Portal may contain links to third-party websites or services, including nVent's website. This Privacy Policy does not apply to such third-party websites or services, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

When accessing or linking to the nVent website from the Portal, nVent's privacy policy applies to the information collected by nVent. nVent's privacy policy can be found at https://www.nvent.com/en-us/privacy-policy.

10. CHILDREN'S PRIVACY

The Portal is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as soon as possible.

11. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on the Portal with a new "Last Updated" date. Your continued use of the Portal after the posting of changes constitutes your acceptance of such changes.

12. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact your local Hoffman representative or reach out to us.

13. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. This section describes your CCPA rights and explains how to exercise those rights.

13.1 Access and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months, including:

  • The categories of personal information we collected about you
  • The categories of sources for the personal information we collected about you
  • Our business purpose for collecting that personal information
  • The categories of third parties with whom we share that personal information
  • The specific pieces of personal information we collected about you

13.2 Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.

13.3 Exercising Your Rights

To exercise the rights described above, please submit a verifiable consumer request to us by contacting us using the information in the "Contact Us" section. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.

14. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.

For transfers to countries without an adequacy decision by the European Commission, we implement appropriate safeguards, such as standard contractual clauses approved by the European Commission, to protect your information.

By using the Hoffman Portal, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.